Tech Team Stories Archives Blog

Debugging EKS connectivity issues: A journey through Istio, mTLS, and DNS challenges

How a single dig +tcp command finally revealed why one of our OpenSearch clusters was unreachable from half our Kubernetes pods, and why it stopped a production migration in its tr...

Hassen HarzallahJune 2, 2026

9 min

Tech Team Stories

April 28, 2026

2 min

Database reliability: Monitoring, migrations, and developer experience

Tech Team Stories

August 29, 2025

3 min

Templates everywhere: How we simplified development with Blueprints

Tech Team Stories

February 27, 2025

5 min

Empowering Real-Time Communication with AWS AppSync Events

Tech Team Stories

February 6, 2025

4 min

Scalable Platforms with EKS and Karpenter

Tech Team Stories

December 6, 2024

8 min

Building Knowledge Agents at Aircall: Challenges, Solutions, and Learnings in GenAI-Driven Productivity

Tech Team Stories

December 4, 2024

4 min

Building an AI-First Company: Aircall's Journey with Generative AI

Tech Team Stories

July 4, 2024

5 min

AWS Lambda: Insights from the engine room

Tech Team Stories

May 23, 2024

6 min

Demystifying large language models (LLMs)

Tech Team Stories

January 22, 2024

3 min

Keeping GitLab EKS Runner Up-to-Date with Renovate

How We Approach Public Traffic Redirection at Aircall

In an era where providing the best possible user experience is paramount, our journey toward excellence in ensuring seamless accessibility to our products and support documents enc...