AI thathandles inbound calls.

Aircall is the intuitive, AI-powered platform bringing together intelligent voice agents, automated workflows, and adaptive real-time coaching at scale.

Before the conversation

AI handles interactions that don't require a human touch and brings in your team when needed.

Always-on call coverage

AI covers routine questions, qualifies leads, books meetings, and captures key details.

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Complete customer context

Get full context from past interactions, CRMs, and support tools.

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Contextual dynamic routing

Put conversations in front of the right team, instantly.

A diagram with "Customer Success" at the center, surrounded by "Sales," "IT Support," and "Operations," symbolizing interconnected support roles.

Including:

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Routine calls and tasks handled by AI

A handshake

Warm handoffs with full context

An eye

Key details from past conversations

Lightning bolt

Intent captured upfront

During the conversation

Real-time guidance that helps teams say the right thing, at the right time.

Live, adaptive prompts

Ensure confidence with context-driven prompting for discovery, objections and next steps.

A computer screen displaying a video call interface and a "Live Prompts" section with a budget objection message.

Real-time transcription

Automatically capture every detail so your team stays focused on customers.

Chat interface showing a live call with text bubbles discussing an order number, featuring a small image of a smiling person in the corner.

Whisper live guidance

Give your reps live guidance that only they can hear.

Text message from team lead: "Be sure to give them the opportunity to speak and explain the challenges they’re running into."

Including:

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All customer context in view

Lightning bolt

Automatic sentiment and key topics detection

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Real-time guidance and coaching

A radar scanning

Live call-monitoring dashboard

After the conversation

Your follow-up is already done.

Every conversation, fully summarized

Aircall provides notes, surfaces key takeaways, and details call outcomes.

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Decisive action items

Automatically generate next steps, so your team always knows how to move forward.

A list of action items: clarify next steps with internal teams, provide updated timeline. Buttons below: "Schedule follow-up" and "Generate email".

All systems in sync

Auto-log essential data into the tools your team relies on with no manual effort.

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Including:

Multiple emails generating

AI-generated follow up emails

A flexible layout icon

Custom workflow triggers

A tally of five

Custom call scoring with AI

A line graph trending upward

Trends across all conversations

AI made to work for you

Turn everyday conversations into clarity, momentum, and impact.

Ditch busywork with AI Voice Agent

AI Voice Agent handles the repetitive, transactional, and predictable–so your team can focus on the conversations that count.

Flowchart with options for "Audio message," "Ring to," "AI Voice Agent," "Keypad (IVR)," "Voicemail," and "Waiting music."

Raise the bar with AI Assist

AI Assist surfaces patterns, performance gaps, and coaching opportunities hidden across hours of customer calls.

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The guide, no developer needed

Launching an AI Voice Agent is easy.

Quickly go live with our AI Implementation Guide.

Connects to your favorite tools

Aircall compliments all your critical tools and workflows.

22,000+ businesses worldwide

trust Aircall to power their communications

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See how AI can take work off your team’s plate

Puls boosts satisfaction rates by 50%

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