Routine calls and tasks handled by AI
AI thathandles inbound calls.
Aircall is the intuitive, AI-powered platform bringing together intelligent voice agents, automated workflows, and adaptive real-time coaching at scale.

Before the conversation
AI handles interactions that don't require a human touch and brings in your team when needed.

Always-on call coverage
AI covers routine questions, qualifies leads, books meetings, and captures key details.

Complete customer context
Get full context from past interactions, CRMs, and support tools.

Contextual dynamic routing
Put conversations in front of the right team, instantly.

Including:
Warm handoffs with full context
Key details from past conversations
Intent captured upfront
During the conversation
Real-time guidance that helps teams say the right thing, at the right time.

Live, adaptive prompts
Ensure confidence with context-driven prompting for discovery, objections and next steps.

Real-time transcription
Automatically capture every detail so your team stays focused on customers.

Whisper live guidance
Give your reps live guidance that only they can hear.

Including:
All customer context in view
Automatic sentiment and key topics detection
Real-time guidance and coaching
Live call-monitoring dashboard
After the conversation
Your follow-up is already done.

Every conversation, fully summarized
Aircall provides notes, surfaces key takeaways, and details call outcomes.

Decisive action items
Automatically generate next steps, so your team always knows how to move forward.

All systems in sync
Auto-log essential data into the tools your team relies on with no manual effort.

Including:
AI-generated follow up emails
Custom workflow triggers
Custom call scoring with AI
Trends across all conversations
AI made to work for you
Turn everyday conversations into clarity, momentum, and impact.
Ditch busywork with AI Voice Agent
AI Voice Agent handles the repetitive, transactional, and predictable–so your team can focus on the conversations that count.

Raise the bar with AI Assist
AI Assist surfaces patterns, performance gaps, and coaching opportunities hidden across hours of customer calls.



The guide, no developer needed
Launching an AI Voice Agent is easy.
Quickly go live with our AI Implementation Guide.
Connects to your favorite tools
Aircall compliments all your critical tools and workflows.
22,000+ businesses worldwide
trust Aircall to power their communications
See how AI can take work off your team’s plate
Puls boosts satisfaction rates by 50%
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