Aircall's new free trial: test AI Voice Agents in seconds with zero setup

TL;DR: Aircall launched a new free trial for businesses in the United States and Canada. It lets you test AI Voice Agents in seconds with zero setup, guides admins through a six-step Get started checklist, and turns on AI Assist and AI Assist Pro automatically on your first number. Your first call now connects to an Aircall AI Voice Agent, so you hear the product working before you configure anything.

• Available to: new trial accounts in the US and Canada, whether you sign up yourself or through an Aircall sales rep

• Setup needed to test AI Voice Agents: none

• Where it lives: a Get started home page in both Aircall Workspace and the Aircall Dashboard

• What's included from day one: a pre-created phone number, working inbound call routing, and AI Assist features

What's new in the Aircall free trial?

The new trial is a full rebuild, not a minor update. It focuses on three things: making AI Voice Agents easy to test, getting your team to a working phone system faster, and removing the friction points trial users reported most.

• Try AIVA: test four pre-built AI Voice Agent use cases from your browser or your phone, with a simple role-play scenario and no configuration.

• Personalization screens: tell us your industry, your main goals, and where you want your data stored, so the trial reflects how you'll actually use Aircall.

• Get started home page: one persistent hub for admins in both Workspace and the Dashboard, with a checklist, next steps, and help links.

• Guided tours: step-by-step walkthroughs for complex first-time tasks, such as setting up call distribution.

• AI features on by default: AI Assist and AI Assist Pro are enabled automatically on your first pre-assigned number, so your first calls already include AI.

How does Try AIVA work?

Try AIVA gives you a hands-on preview of AI Voice Agents before you build one. Pick one of four pre-built use cases, then talk to the agent from your web browser or call it from your phone. Each use case comes with a short role-play prompt, so you know what to say and what a good outcome sounds like.

There's nothing to set up. No call flows, no knowledge base, and no phone number configuration are needed to run the test. When you're ready to build your own agent, setting up an AI Voice Agent is one of the tasks in your Get started checklist.

What's on the Get started checklist?

The checklist focuses on the six tasks that show the most value fastest. It appears on the Get started home page and stays in sync between Workspace and the Dashboard, so you see the same progress whichever app you open.

1. Make your first call. Your first call connects to an Aircall AI Voice Agent, so you have a real conversation instead of calling yourself.

2. Play with the interactive Workspace demo. A guided product tour of the Aircall Workspace app your team uses every day.

3. Set up an AI Voice Agent. Build an agent that answers calls for your business.

4. Invite your team. Add the people who will make and take calls.

5. Assign your team to numbers. Connect users to the phone numbers they'll answer.

6. Integrate your tools. Connect Aircall to your CRM or helpdesk from 250+ integrations.

Once you finish the core checklist, a "Go further" section suggests three more steps: get another number, add a call widget to a number, and review analytics in the Dashboard.

The home page also includes a Need help section with quick links to the AI Chat Assistant, onboarding webinars, Get started guides, and the Help Center. A short header explains the difference between Workspace (where your team makes and takes calls) and the Dashboard (where admins configure numbers, users, and settings), with one-click navigation between the two and a video tour of Workspace.

How is the new trial different from the previous one?

Who can use the new free trial?

The new trial is live for businesses in the United States and Canada. It applies to accounts created through self sign-up and accounts created by an Aircall sales representative. Aircall plans to bring the experience to more regions.

How do I start an Aircall free trial?

1. Go to the Aircall sign-up page and create your account.

2. Answer the personalization questions about your industry, goals, and data storage region.

3. Open the Get started home page and make your first call to hear an AI Voice Agent in action.

Want to compare plans before you start? See Aircall pricing.

Frequently asked questions

Do I need to set anything up to test AI Voice Agents?

No. Try AIVA includes four pre-built AI Voice Agent use cases you can test from your browser or phone with zero setup.

Is the new Aircall free trial available outside the US and Canada?

Not yet. The new trial is currently live in the United States and Canada, and Aircall plans to expand it to more regions.

Are AI features included in the free trial?

Yes. AI Assist and AI Assist Pro are turned on automatically for the first pre-assigned number in your trial account, so your first calls include AI features without any settings changes.

What's the difference between Aircall Workspace and the Aircall Dashboard?

Workspace is the app your team uses to make and take calls. The Dashboard is where admins manage numbers, users, call distribution, integrations, and analytics. Both now share the same Get started checklist.

Does the new trial work if a sales rep created my account?

Yes. The new experience applies to trial accounts created through self sign-up and accounts created by an Aircall sales representative.

Will inbound calls work right away?

Yes. Your pre-created number includes a "Ring to" step that routes inbound calls to the first user, so calls connect from day one.

About Aircall

Aircall is an AI-powered customer communications platform for sales and support teams, used by 24,000+ businesses. It combines AI Voice Agents, a cloud business phone system, and 250+ integrations with tools like Salesforce, HubSpot, and Zendesk. Start your free trial to test AI Voice Agents today.