Pipedrive is a SaaS unicorn—a deal-driven CRM solution which empowers marketing and sales teams. There are 900 employees globally, serving 100,000 businesses across 179 countries. Their support team is in high demand, using Intercom &amp; Aircall to connect with customers.  Pipedrive’s support team comprises 90 agents, divided into two tiers with different specializations, providing support officially in five [&hellip;]


How SaaS Unicorn Pipedrive Uses Klaus, Aircall  Intercom to Provide Excellent Customer Service

How SaaS Unicorn Pipedrive Uses Klaus, Aircall Intercom to Provide Excellent Customer Service

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lilian

Lilian has led partnership strategies at Klaus, building and managing relationships to drive mutual growth, for over 10 years.

Lilian Ertel

Articles by Lilian

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