Professional Services
Our team provides technical consultancy, training, and business automation services to optimise your Aircall experience.
Trusted by 22,000 + companies
Here’s how we can help you
Technical Consultancy
Receive recommendations from our consultants on how to interact with APIs and Webhooks. Learn more about call centre best practices and how to connect Aircall to all your essential tools and workflows.
CRM & Helpdesk Automation
Our experts work alongside your teams to scope, configure, train, and document every stage of automating your CRM and helpdesk systems. Our aim is to ensure your business and sales productivity stays high by removing repetitive manual tasks.
Full Technical Support Package
Whether it’s a consultation related to deploying Aircall for your operations, reviewing integrations, setting up routing and distribution rules, or advanced API scoping, we’ve got it covered. The Technical Consultant will work closely with your Account Executives and Account Managers to find solutions to your technical business challenges.
Data Cleanup Consultation
The quality of your contact databases is fundamental to using Aircall’s integration to its fullest. We guide you through auditing your database, converting phone numbers to E164 format, and sharing best practices for uploading the final output to your preferred CRM and helpdesk.
Other services we offer
Integrate with key applications
Get support for end-to-end migration of phone operations and processes. Aircall is deeply integrated with Salesforce, HubSpot, Pipedrive, Zendesk, and more.
Advanced Aircall usage
Set up custom dashboards via our API, route calls based on bespoke distribution workflows and rules, and advanced reporting and BI integrations.
Going beyond support
Alongside the implementation, we provide technical and bespoke documentation, organise workshops, and hands-on training for all your teams involved.
Ready to build better conversations?
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