Watch Aircall videos & webinars on demand
How do you set up an IVR? And what about our Hubspot integration, how does it work? Whether you’re new to Aircall or a long-standing user, you’ll find answers to these questions and more in our library of on-demand video and webinar resources.
Product News
Product Spotlight - Winter Edition
Welcome to Aircall’s top five countdown. Introducing the second Aircall product countdown series where we reveal the latest product improvements of the season!
Product Spotlight - Autumn Edition
Welcome to Aircall’s top ten countdown. Keep watching as we breeze through this quarter’s new product improvements. From small tweaks to major enhancements.
Phone App videos
How to Choose Your Phone Number
In this video, we’ll show you how to select which number you’d like to use when calling your prospects and customers.
How to Dial a Phone Number
In this video, we’ll show you how to dial a number from the Aircall phone app.
How to Find Caller Information
In this video, we’ll show you how to easily access information about the contact on the other end of your call.
How to Log Information During a Call
In this video, let’s explore how to collect and record information during a call.
How to Record, Mute, and Hold a Call
In this video, let’s look at how to use three live call features that will make your job much easier and help you deliver excellent customer service.
How to Transfer a Live Call
In this video, let’s walk through how to transfer a call to the right person.
How to Call Multiple People at Once
In this video, we’ll show you how to make a multi-person call and place an additional call while the other caller is on hold.
Dashboard videos
Navigate the Aircall dashboard
In this video, we’ll get you started by showing you how to log into the Aircall dashboard, navigate your dashboard tabs, and customise your preferences.
Invite and set up Aircall users
The Aircall Dashboard is where you manage all the users in your Aircall account, so let’s break it down. In this video, I’ll show you how to invite new users and configure their settings.
Group Aircall Users into Teams
In this video, you’ll learn how to create a Team, also known as a ring group, and how to use the Teams feature.
Create a Classic Aircall number
While IVR numbers provide a list of menu options to choose from, Classic numbers ring directly to Users and Teams. We’ll cover three things in this video: how to create a Classic number, set up your call distribution, and adjust your number settings.
Build an IVR in Aircall
We’ll cover three things in this video: how to create an IVR number, set up your IVR call distribution, and adjust your number settings.
Connect all your tools with Aircall
In this video, we’ll show you how to discover new integrations, install your first integration, and manage your integration settings.
Manage Call Settings and Tags
In this video, we’ll show you how to explore your call history, categorise your calls with tags, and control your inbound call traffic.
Product webinars
5 ways to supercharge your customer-facing team performance with Aircall AI [November 2023]
Aircall’s latest AI phone system features that are transforming the way sales and support teams work.
Aircall Analytics & Reporting [June 2023]
Identify trends, analyse performance insights, and become data-driven Sales and Support leaders using your Aircall data.
Aircall Product Roadmap Preview [August 2022]
We’re excited to offer Aircall customers an insider’s look at upcoming product releases. Ready to take your Aircall conversations to the next level in 2022 and beyond?
Crafting the Perfect Sales Workflow with Aircall + HubSpot [March 2022]
In this webinar, you’ll learn why an Aircall + HubSpot integration is an ideal setup for your sales team, all the pre-call and post-call workflows you can unlock, and how to report on your sales team’s Aircall activity directly in HubSpot.
Become an Aircall Pro - A Deep Dive Into Aircall Professional [November 2021]
You need to make calls. You need to take calls. But did you know there’s so much more your team could be doing with Aircall? If your team is just using our dialler and IVR solutions, we’d love to introduce you to a new world of possibilities!
Solving 4 Common Call Quality Challenges [September 2021]
Aircall isn’t immune to call quality challenges that have affected telecommunications since day one. While call quality may seem like a helpless subject, there are several factors within your control.
Integrating Sales Calls Into Your Tech Stack [July 2021]
Do your sales tools communicate with Aircall? In this webinar, we’ll introduce sales teams to our App Marketplace, where you’ll find dozens of popular integrations to streamline your sales workflows instantly.
How Aircall Uses Aircall For Support [June 2021]
Would you like to know more about how to get the best out of Aircall for first-class phone support? You’re invited to see first-hand how Aircall’s support team uses our own tool to provide the best customer service possible.