The Art of Persuading Customers over the Phone
Learn how to lead a conversation, manage expectations, and achieve a successful outcome in every customer interaction.
over the Phone
This ebook will help both sales and support teams gain confidence in using persuasion over the phone. Discover how to demonstrate the right behaviour to guide the direction of a conversation and ensure a satisfactory result.
A beginner’s guide to customer service over the phone
How to win customers over with empathy
How to turn unhappy customers into brand advocates
What we can learn about persuasion from hypnotists and illusionists
Find out how to become more persuasive and effective when dealing with customers over the phone.
Stay tuned, there’s much more coming soon! :)
Ready to build better conversations?
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