Zendesk Sell

Aircall is the only phone system that integrates with both Zendesk and Zendesk Sell, and offers powerful inbound and outbound features. Connect Aircall with Zendesk Sell (formerly BaseCRM) to increase sales productivity and close deals more quickly. Sales reps save time with automatic call logging and instant access to the Lead or Contact page. Managers benefit from complete activity data.

See caller details instantly

With Aircall’s Insight Cards, caller details appear on your screen as soon as the phone rings. Instantly, you’ll see the caller’s name and customer status. If the caller is a Contact, you’ll also see all related Deals.

If the caller doesn’t yet have a record in Zendesk Sell, a new Lead will be created automatically.

Go to Lead, Contact, or Deal page in one click

Link directly to the Lead or Contact page and the Deal page. No need to waste time searching for the right record.

Automatically log calls

Reps save time on every call by eliminating manual data entry. All calls are automatically logged as Call Activities with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line used. All call comments captured in Aircall are also logged, along with a link to the call recording.