Textline

Textline is a business texting tool designed for modern sales, support and logistics teams. Thousands of companies such as Lyft, Tuft & Needle, and 1-800-Got-Junk use Textline to provide a fast, friendly, and convenient communication channel. Textline is available in the US, Canada, and internationally.

Textline + Aircall

Our business texting platform helps your customer service team manage multiple conversations at once, collaborate efficiently, and resolve more customer queries in less time.

Accelerate your sales process by introducing texting for quick and convenient communication, achieving a higher response rate than other channels.

Send texts from your existing Aircall number and explore our integrations with tools such as Zendesk, Freshdesk, Slack, and Salesforce.

Key Benefits

Customer support and experience

Add a personal touch to your customer interactions, while reducing call volume and resolving more queries. Business texting helps you build stronger relationships with customers, increasing their lifetime value.

Sales

Collect mobile numbers on your lead forms, and use the Textline API to trigger text messages to everyone who completes the form. Schedule phone calls or start conversations about your product or service via text.

Easy to use

Your customers can text from their smartphones’ default messaging apps, so they don't need to install extra apps to communicate with your business. We offer a robust API and integrate with platforms such as Zendesk, Salesforce, and Twilio.

Our customers love texting

Transform customer support from a cost centre into a revenue centre. Brands like 1-800-Got-Junk, Tuft & Needle, Stuart Weitzman, and Live Nation use Textline to communicate with customers in a way that is efficient and accessible from anywhere.