Pepper Cloud CRM

CRMSales AutomationFor Sales teams

Integrate Aircall with Pepper Cloud CRM and access all your call information on a single centralised platform. Automatically log calls, notes, and tags, and gain a unified view of your customer interactions. Analyse calls at scale with the CRM dashboard.

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Pepper Cloud CRM

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App overview

The Pepper Cloud CRM and Aircall integration provides new opportunities for sales and support teams to engage with their customers. It simplifies call workflows, helps personalise calls, and increases call productivity.

Aircall + Pepper Cloud key benefits

Manage phone calls directly from the CRM with Aircall: Empower your teams to make outbound calls, receive inbound calls, and monitor missed calls directly from the CRM. With just one click, start speaking with your customers or receive calls within the CRM instantly.

Add context to conversations: Get a summary of customer details before you make the call using a caller insight card. With a single click, view the full customer conversation history and get all the context you need for pre-sales qualification or closing deals successfully.

Avoid manual data entry: Allow your team to skip manual data entry and focus on conversations. With Aircall and CRM integration, calls, notes, tags, and other details are logged and linked to the relevant caller records automatically.

Call insights and reporting: Get deeper call insights and actionable steps by combining Aircall data with Pepper Cloud dashboards. Access information on total calls, missed calls, average wait time, and more.

Other features to maximise your efficiency

Pepper Cloud CRM is a comprehensive sales CRM designed to help businesses manage and streamline their sales, opportunities, accounts, and customer interactions. Here’s how it can supercharge your team’s productivity.

WhatsApp-integrated CRM: Pepper Cloud CRM allows you to communicate seamlessly with customers via WhatsApp when your leads or clients are unable to answer a call.

Sales management: Pepper Cloud CRM enables you to manage your sales efficiently by tracking your sales activities and letting you forecast sales.

Workflow automation: You can set up workflows in Pepper Cloud CRM that are triggered automatically when you miss an incoming call. With workflow automation, you can send WhatsApp messages to arrange a call at a later time.

Automatic lead capture: Instantly capture unknown numbers and convert them into Leads or Contacts with Pepper Cloud CRM. Save valuable time and make sure no leads are missed.

For more information about Pepper Cloud CRM, watch this video.