HappyFox BI

HappyFox Inc., based in Irvine, California, develops a suite of customer support solutions – an enterprise-grade helpdesk, live chat, chatbot, workflow automation, and BI software. HappyFox serves over 12,000 companies in more than 70 countries across education, media, e-commerce, retail, IT, manufacturing, government, and many other sectors.

HappyFox BI + Aircall

Create advanced dashboards and reports and gain deeper insight into call centre performance by integrating Aircall with HappyFox BI. Build your own drill-downs to explore call centre data in detail. Choose your preferred visualisations and share them with those who can make a difference.

Key Benefits

Create Your Own Reports and Dashboards

Choose from over 250 ready-to-use visualisations to craft interactive widgets based on all call centre data, including call logs, contacts, and much more.

Mix and Match Data

Run analytics and dashboards in HappyFox BI that include data from Aircall as well as other sources like HappyFox Helpdesk, Salesforce, and more.

Find Answers to Vital Questions

Track your own KPIs and visualise them with different charts. Set benchmarks, assess your performance, and make timely decisions.

Greater Visibility and Control

With HappyFox BI you can share your reports with your team and collaborators, even those who do not have an Aircall account.