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Intelligent conversational messaging platform that enables you to connect multiple channels into a single agent interface and manage queries with bots.

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Freshworks

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About Freshworks

Freshworks makes it quick and simple for businesses to delight their customers and employees. We achieve this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, fast to implement, and designed for the end user. Unlike traditional software, Freshworks creates technology that works for everyone, making it easy for IT, customer service, sales, marketing and HR teams to do their jobs and delight their customers.

Aircall + Freshchat key benefits

The Freshchat Aircall integration enables support agents within Freshchat to receive and make calls via Aircall without needing to switch to the Aircall dashboard.

1. Agents do not need to leave Freshchat to connect with users by phone.

2. Agents receive a complete 360-degree customer view.

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Slack

Productivity

Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it.

Microsoft Teams

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Aircall’s cloud-based call center solution lets you make calls directly from chat conversations within Microsoft Teams.

Salesforce

CRM

Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce.

Monday

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Connect Aircall with monday.com to turn conversations into actionable customer data—stored, organized, and leveraged all from monday.com.

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