Escala

Designed to generate leads and turn them into loyal customers, Escala is an easy-to-use platform with integrated tools and personalised support. Optimise your marketing and sales processes with WhatsApp, Artificial Intelligence, Automations, Email Marketing, Contact and Company Management, Landing Pages, Forms, Reports, and more!

By integrating Aircall into Escala, you can update, transform, and enhance the way you communicate with your leads and customers, providing more direct and personalised attention that builds trust at the point of purchase. By fully leveraging this powerful business communication solution, you can increase sales and improve your team's performance.

Integration features

• Improve team organisation and information accessibility
  Centralise everything on one platform to save time, easily locate contact and purchase information, and optimise sales strategies.
  

• Back up information with call recordings
  Automatically save call recordings within each contact when using Aircall in Escala. This enables better team follow-up and information backup.

• Filter information with tags
  Assign different tags to contacts you call within Escala. This helps in filtering contacts for sales strategies, tracking their status quickly, and segmenting them for mass or personalised communication.

• Capture essential information with notes
  During or after each call in Escala via Aircall, create notes to add important details about the contact, their needs, or requests from the conversation.

• Assign contacts to team members
  Improve team organisation and personalise attention by assigning contacts within Escala. This allows for better tracking of your team's work and the care provided to potential and loyal customers.