Enthu
Aircall customers can use Enthu’s speech AI and conversation intelligence to enable calling teams to accelerate their call QA process by 10X, uncover numerous coaching opportunities and foster a collaborative team culture.
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Enthu
Enthu.AI is a speech AI and conversation intelligence platform for contact centres and calling teams. It uses advanced NLP algorithms and voice AI techniques to automatically transcribe every call, helping you extract actionable intelligence, leading to improved agent coaching and training opportunities.
Aircall + Enthu
Aircall customers can now access the power of Enthu’s speech AI and conversation intelligence from just $30 per agent. Enthu enables calling teams to accelerate their call QA process by 10X, surfacing multiple coaching opportunities and fostering a collaborative team culture.
Key Benefits
Automated call QA across all your Aircall conversations. This eliminates the element of chance (i.e. random sampling of calls), providing 100% call QA coverage.
Enthu automatically flags the calls that should be prioritised for review by the QA teams, saving a significant amount of call listening time. A 30-minute call can be analysed in less than a minute.
Identify critical call moments that can be used as starting points for coaching and training (e.g. compliance gaps, customer objections, competitor mentions, sales pitch, etc.)
Share feedback across teams and bookmark calls for internal review.
What customers say
"Enthu helped us enhance rep performance and increase our win rate by nearly 15%; all by listening to the calls that truly matter."
Chitranshu Sharma
Founder & Head of Sales at Woo Technologies
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