eDesk

eDesk is the leading eCommerce helpdesk for multichannel sellers, integrating with the world’s leading marketplaces, social channels and webstore platforms. Improve customer satisfaction, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support.

Our centralised inbox and artificial intelligence tools help eCommerce businesses respond to customers more quickly via email, chat, social and voice calls through Aircall.

eDesk & Aircall key benefits:

Our centralised inbox and artificial intelligence tools

help eCommerce businesses respond to customers more quickly, thereby increasing business effectiveness while reducing support costs.

eDesk Feedback

helps you boost your brand with more reviews from happy customers. Target positive feedback with smart selective requests on Amazon, eBay, Trustpilot and more.

eDesk Chat

helps you turn browsers into buyers with a seamless live chat experience. You can also create contact forms so people can easily get in touch when you’re unavailable.