ClicData

The ClicData application allows you to import your Aircall data such as calls, contacts or users and work with this data to create individual and team performance dashboards and reports. You can also combine Aircall data with your CRM, customer support, and marketing campaigns to create a single source of truth for your customer data and gain a better understanding of your teams’ performance throughout the entire customer journey.

• Data Integration

  We connect to any data, anywhere. From cloud applications, databases or flat files, you can make use of all your company data. With our Smart Connectors, your datasets are automatically formatted and ready to use.
  

• Data Management & Analytics

  Turn messy data into structured, actionable and reliable data.
  Build your own data warehouse/data lake in ClicData, cleanse and transform your data with built-in ETL features. Go beyond your collected data analysis and carry out trending and forecasting, or perform predictive analytics by integrating your ML and AI algorithms and tools.
  

• Data Visualisation

  Build dashboards with over 70 interactive and fully customisable visualisation widgets and pre-built filters.
  

• Data & Dashboard Sharing

  ClicData enables teams to become data-centric and data-driven by aligning every stakeholder on a single source of truth. Share the most up-to-date data and dashboards with your team, management, board or customers with live links, via automated email, PDF or Excel for further data exploration.