Adepsi

Data & Reporting

All your live and legacy customer interaction call recording data in one place. Move your live and legacy customer call recording interactions to the cloud with Adepsi.

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Adepsi
Adepsi Call Explorer
Adepsi Audit Trail
Adepsi Dashboard

As an Aircall partner, Adepsi are pleased to offer Aircall and their clients a solution that addresses both live and legacy call recording storage, management and retrieval challenges.

App overview

Simple to use and highly secure, Aircall clients integrated with Adepsi will benefit from an intuitive and highly secure solution that provides a strategic approach to the storage and management of both live and legacy call recording data. Adepsi gives access to current and legacy recordings through a single intuitive interface and uses AWS services to create a secure, compliant, scalable and resilient application environment to meet customers’ legal and regulatory requirements.

Key benefits

1) Simple to use and highly secure.

2) Single dashboard to review all current and historical voice recordings.

3) Saves hours of time compared to the current manual call recording retrieval process.

4) Keeps all call recordings compliant, easily accessible and fully auditable.

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