Maggie McCarthy

Tech

May 12, 2026

4 min

Recruiters are hitting their talk time. But are their conversations always effective?

Tech

May 6, 2026

4 min

Your Support tickets arrive incomplete. Your Engineers shouldn't have to fix that.

Tech

May 4, 2026

3 min

eCommerce Support teams answer the same question hundreds of times a day: Here's what that's costing you

Tech

April 30, 2026

3 min

The first agent to call wins the listing: Why speed to lead is the only KPI that matters in property

Partnerships

April 16, 2026

3 min

Aircall + Zapier: build more powerful automations with your entire tech stack

Support

May 16, 2025

1 min

Aircall-HubSpot 2025: Driving customer service excellence

Partnerships

January 22, 2025

3 min

Zendesk’s 2024 Partner of the Year Award: A Big Thank You

Partnerships

June 12, 2024

4 min

​​Why great businesses are never built in a vacuum