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Product Update

Five updates to AI Assist: Predicted CSAT, real-time assistance cards from your knowledge base, 10 new languages, and more

Everything you need to know about the latest updates to AI Assist and AI Assist Pro: Live Prompts that generate from your knowledge base, scorecard templates, Playbook adherence me...

Eleonore Le BihanJuly 15, 2026
4 Minutes
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July 8, 2026
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Your Aircall line, now in the car
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May 27, 2026
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Aircall launches AI Messaging Agents: 24/7 SMS and WhatsApp handling for sales, support, and operations teams
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May 26, 2026
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May 20, 2026
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Your Support tickets arrive incomplete. Your Engineers shouldn't have to fix that.
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May 18, 2026
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May 14, 2026
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The first agent to call wins the listing: Why speed to lead is the only KPI that matters in property
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May 7, 2026
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Introducing AI Actions: AI that doesn't just listen, it acts
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April 21, 2026
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Introducing Outbound AI Virtual Agent

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