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Top 25 bedside reads on Customer Success for entrepreneurs
You have finally surrendered to the fact that you ought to develop a customer success strategy, but you have no idea where to start? Heres our list of top reads on the subject of...)
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Customer Success7 questions to ask your customers while solving a phone support issue
February 23, 2015 · 5 Minutes)
Customer HappinessPhone customer support: a female and male voice comparison
February 12, 2015 · 3 Minutes)
Startup JourneyWhat we felt and learned while getting our free trial hacked
February 5, 2015 · 9 MinutesBrowse all articles
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Startup JourneyHow Yurplan Stays In Touch With Local Events Organizers
January 28, 2015 · 1 MinuteCustomer Success5 top techniques to optimize your time spent on the phone
January 21, 2015 · 5 MinutesCustomer SuccessCold Calling Tips and Tools: A Guide to Phone Sales Success
December 15, 2014 · 13 MinutesStartup JourneyThe opportunities challenges of launching a startup in a boring industry
December 2, 2014 · 6 MinutesStartup JourneyThe SaaS Guide to Leveraging The “Powered by” Tactic
October 16, 2014 · 6 MinutesSalesHow to persuade customers over the phone with hypnosis tricks
October 7, 2014 · 4 Minutes5 Mistakes Weve Made Selling a Tool Instead of a Solution
There are mistakes we made selling a tool instead of a solution. When you’re a young SaaS startup everything comes back to this: We’ve seen this awesome graphic from useronboard...)
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Use CaseHow to reassure customers through innovative phone support
October 2, 2014 · 1 MinuteCustomer HappinessGrowth Pack: 6 Great Tools for Startups (including Aircall!)
September 25, 2014 · 1 Minute)
Customer HappinessWhat illusionists can teach us about the art of persuasion over the phone
September 24, 2014 · 3 MinutesCustomer HappinessHow to Have Less Impersonal Conversations With Your Customers
September 16, 2014 · 3 Minutes)
Use CaseSharing Economy: Build Trust With Your Users By Talking to Them
September 11, 2014 · 5 MinutesStartup JourneySaaS: Challenges in Creating an Effective Product Onboarding
July 24, 2014 · 9 Minutes
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