The AI-powered platform for customer conversations
Unify conversations, context, AI, and automation to turn every interaction into an engine for growth.
Essentials
A flexible voice solution that’s easy to set up, integrate and manage
50 free AI Voice Agent minutes per account, per month, with 100 additional minutes at sign-up
100+ integrations and API access
IVR, call recording, and click-to-dial
Send and receive SMS and MMS***
Softphone for desktop, Android, iOS
Unlimited simultaneous outbound calls
Professional
A powerful communications platform to boost productivity and performance
50 free AI Voice Agent minutes per account, per month, with 100 additional minutes at sign-up
Salesforce CTI integration
Mandatory call tagging
Advanced analytics and live monitoring
Advanced support features including smart routing, and manual and automated queue call back
Advanced sales features including Power Dialer & Voicemail Drop
Custom
A customised Aircall package aligned with your business needs
50 free AI Voice Agent minutes per account, per month, with 100 additional minutes at sign-up
Custom onboarding
Access to API developer support
Service-level agreement (SLA)
Single sign-on*
Unlock more from your calls
AI Assist
Powerful AI features for coaching and conversation intelligenceExplore (null/license/month)Call summaries
Key topic recognition
Talk-to-listen ratios
Action items
Sentiment analysis
Trending topics
Call scoring
CRM logging
Automated email follow-up
AI and Transcription API
AI Assist Pro
Drive high-impact conversations with real-time AI coaching on every call.Explore (null/license/month)Everything included in AI Assist plus:
Custom call summaries
Playbooks (standard and custom sales methodologies)
Live transcription
Playbook CRM logging
Live prompt
Contact insights
Automated call scoring with custom questions
AI Voice Agent
Free your team for the conversations that count.Explore (From null/minute)Minutes 501-2500: /minute
Minutes 2501 and above: /minute
Or save up to 40% with a monthly minute bundle.
50 free AI Voice Agent minutes per account, per month, with 100 extra minutes at sign up
Autonomous handling of frequent questions
Live transfer to human agents with context
In-call actions e.g. appointment scheduling
Post-call actions e.g. CRM logging, SMS
Direct plug-in to Aircall numbers
Analytics+ Add-on
Advanced dashboards for data-driven sales and support leaders.Explore (null/license/month*)Unlimited history
Drill down and export
Easy-to-understand charts and heatmaps
Advanced filters
Dashboards built for key areas of interest e.g. outbound activity, unanswered calls
Advanced live monitoring
WhatsApp in Aircall
Instantly message your customers worldwide with WhatsApp in Aircall.Explore (null/license/month)Message customers in 180+ countries
Use your existing phone numbers
Unify all interactions in a single view
Streamline operations with branded templates
Collaborate with shared inboxes
Auto-log conversations to CRM
*Requires paid Aircall Plan. Aircall Plan costs and applicable WhatsApp messaging rates are not included.
Aircall for Salesforce Voice
Smart, scalable voice support integrated seamlessly with Salesforce VoiceRequest access (null/license)Full call controls in the Omni-Channel Widget
Call pop-ups with relevant caller details
Intelligent routing
Warm and cold transfers
Real-time transcription
Supervisor listen-in, barge-in, and transcription monitoring
Omni Supervisor Wallboard
4.3
"Aircall was incredibly fast to implement for my team of 15+ users..."
Rated 4.3/5 on G2
4.3
"The dashboard is very streamlined, and it's easy to set up additional features like IVR."
Rate 4.3 on Capterra
4.6
"The ability to integrate your system into a single call is incredible."
Rated 4.6 on Reviews.io
A flexible voice solution for your business
| Essentials | Professional | Custom |
|---|
Minimum number of users
| 3
| 3
| 25 |
Max number of teams
| 3
| Unlimited
| Unlimited |
Phone number included in the plan
| 1 local or toll-free | 1 local or toll-free | 1 local or toll-free |
Price of each additional number, per month | |||
Inbound calls & internal calls (Toll-free excluded) | Unlimited | Unlimited | Unlimited |
Outbound calls - domestic | |||
Outbound calls - international | |||
***US, Canada, UK, Australia, France, Germany: contact us for rates
| ***US, Canada, UK, Australia, France, Germany: contact us for rates
| ***US, Canada, UK, Australia, France, Germany: contact us for rates
| |
Up to 1 year (by request, 6 months available in Dashboard)
| Unlimited (by request, 6 months available in Dashboard)
| Unlimited (by request, 6 months available in Dashboard) | |
Analytics data
| Up to 6 months (Basic Analytics)
| Up to 6 months (Basic and Advanced Analytics) | Unlimited (Analytics+) |
Ready to build better conversations?
Activate Aircall on the device you're already using.